How can we help you?

Welcome to the customer service of VolkerWessels Telecom. Do you have a question? You can contact us by phone or email on weekdays from 8:00 AM to 5:00 PM. We are happy to assist you.

Customer Service Desk


Do you have an outage or cable damage? Or do you have a question about your fiber optic connection? Please first contact your service provider. VolkerWessels Telecom only resolves outages on behalf of network administrators. If your internet or television services are not working, you should report this to your service provider.

New Connection

Do you want to request, modify, or remove a new connection? Or do you want to know who your network administrator is?

Go to

Other Damage or Complaints

Do you want to report other damage (not related to the cable) or a complaint to us? We do our work carefully, but occasionally, things may go wrong. You can contact us through the contact form below. Note: In case of cable damage, you must first report it to your service provider.

Go to the contact form
Customer Service Desk

Confirm or Change Appointment

Have you received a letter or been contacted to schedule an appointment with one of our technicians? Would you like to confirm or change this appointment? Please contact us using the form below. Always provide your postcode or house number when reaching out.

Go to the contact form

Contact with one of our locations

If you wish to contact one of our branches directly, please refer to our overview. You will then be connected to one of our receptions.

View our locations